This Privacy Policy outlines our practices and protocols regarding the collection, use, and disclosure of your information while you use our services. It also informs you about your privacy rights and the legal safeguards that protect you.
We use your personal data to offer and enhance the service we provide. By using our service, you consent to the collecting and using of information as outlined in this Privacy Policy.
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Content performance and features testing (A/B testing), Analytics, Managing contacts and sending messages, Hosting and backend infrastructure, Handling payments and Platform services and hosting.
For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Usage Data; device information; geography/region; number of Users; number of sessions; session duration; In-app purchases; Application opens; Application updates; launches; operating systems; User ID; diagnostics; purchase history; Trackers.
Any use of Cookies – or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Personal Data processed for the following purposes and using the following services:
Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics for Firebase. Google Analytics for Firebase or Firebase Analytics is an analytics service. In order to understand Google's use of Data, consult Google's partner policy. Firebase Analytics may share Data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config or Notifications. The User may check this privacy policy to find a detailed explanation about the other tools used by the Owner. This Application uses identifiers for mobile devices and technologies similar to cookies to run the Firebase Analytics service.
Personal Data processed: Application opens; Application updates; device information; geography/region; In-app purchases; launches; number of sessions; number of Users; operating systems; session duration; Usage Data.
Amplitude. Amplitude is an analytics service that provides insights and analysis for applications. It collects and processes various types of Personal Data to offer valuable information about user interactions, such as Application opens, Application updates, device information, geography/region, In-app purchases, launches, number of sessions, number of Users, operating systems, session duration, and Usage Data.
Amplitude helps app developers understand user behavior and optimize their applications. It may also share Data with other tools within the Amplitude platform, such as Crash Reporting, Authentication, Remote Config, or Notifications.
Apphud. Apphud is an analytics service that offers comprehensive insights and analysis for mobile applications. By processing various types of Personal Data, Apphud provides valuable information about user interactions, including application opens, updates, device information, geographical data, in-app purchases, app launches, session duration, and usage patterns. To effectively deliver its analytics service, Apphud employs identifiers for mobile devices and employs technologies similar to cookies. These mechanisms enable the collection and analysis of data through the dedicated analytics platform.
Apphud shares a common goal with other analytics services, helping app developers gain a deeper understanding of user behavior and optimize their applications accordingly. Additionally, it provides integration with additional tools within the Apphud platform, such as crash reporting, authentication, remote configuration, and notifications.
Handling payments
This type of processing of Personal Data isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
Apphud. Apphud, as a service, does not directly handle payments. Instead, it integrates with external payment service providers for processing payments made within the application. Users are requested to provide their payment details and personal information directly to these external payment service providers. Apphud acts as a facilitator, receiving notifications from the payment service providers regarding the successful completion of payments. The collection and processing of payment information are handled by the external payment service providers, and Apphud is not involved in this process.
Hosting and backend infrastructure
This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application.
Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
Firebase Cloud Functions. Firebase Cloud Functions is a hosting and backend service provided by Google Ireland Limited. Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.
Open AI API. OpenAI API is a powerful tool that provides developers with access to advanced artificial intelligence models and capabilities. It enables developers to integrate cutting-edge natural language processing and generation functionalities into their own applications, products, or services. Open AI's privacy policy applies to the use of this app. Find the latest version on: https://openai.com/policies/privacy-policy
Platform services and hosting
These services have the purpose of hosting and running key components of this Application, therefore allowing the provision of this Application from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
App Store Connect (Apple Inc.). This Application is distributed on Apple's App Store, a platform for the distribution of mobile apps, provided by Apple Inc. App Store Connect enables the Owner to manage this Application on Apple's App Store. Depending on the configuration, App Store Connect provides the Owner with analytics data on user engagement and app discovery, marketing campaigns, sales, in-app purchases, and payments to measure the performance of this Application. App Store Connect only collects such data from Users who have agreed to share them with the Owner. Users may find more information on how to opt out via their device settings here. Personal Data processed: diagnostics; purchase history; Usage Data.
Push notifications
This Application may send push notifications to the User to achieve the purposes outlined in this privacy policy. Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for this Application, some or all of the apps on the particular device. Users must be aware that disabling push notifications may negatively affect the utility of this Application.
OneSignal. This service enables app developers to effectively reach and engage with their users by utilizing various communication channels, including push notifications, in-app messages, and email.
Through OneSignal, these mechanisms enable the collection and analysis of user data, facilitating the effective delivery of push notifications, in-app messages, and email communications through the OneSignal platform
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore: Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed and Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
Users possess certain rights concerning their Data that is processed by the Owner. These rights can be exercised within the limits allowed by the law. They include:
Withdrawal of consent: Users have the right to revoke their previously given consent to the processing of their Personal Data.
Objection to processing: Users have the right to object to the processing of their Data when it is carried out based on a legal basis other than consent. Further details can be found in the dedicated section below.
Access to Data: Users have the right to confirm whether the Owner is processing their Data, obtain disclosure regarding specific aspects of the processing, and receive a copy of the Data undergoing processing.
Verification and rectification: Users have the right to verify the accuracy of their Data and request its update or correction.
Restriction of processing: Users have the right to restrict the processing of their Data. In such cases, the Owner will only store the Data and refrain from carrying out any other processing activities.
Data erasure: Users have the right to request the deletion or removal of their Personal Data from the Owner.
Data portability: Users have the right to receive their Data in a structured, commonly used, and machine-readable format. If technically feasible, they can also request the transmission of their Data to another controller without any hindrance.
Filing a complaint: Users have the right to lodge a complaint with their competent data protection authority.
Please note that specific regulations and procedures may apply to the exercise of these rights, and the Owner will provide further guidance and assistance as necessary.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
This chatbot utilizes OpenAI's GPT technology; however, please note that we are not an official OpenAI chatbot. We have integrated the OpenAI GPT language model into our system to provide conversational capabilities. While we strive to provide accurate and helpful information, please be aware that the responses generated by this chatbot are based on patterns and examples in the data it was trained on. The chatbot's responses should not be considered as authoritative or endorsed by OpenAI.
If you have any questions about this Privacy Policy, You can contact us by email: support@pcktai.com